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Is it worth investing in Spa software?

When it comes to running and managing a spa, most already have their own methods for getting things done – from appointment booking to gathering statistics, keeping client record cards, and managing inventory levels. But with the rise of new technologies and solutions for streamlining work at beauty businesses and spas, owners are beginning to ask the question, “is it worth investing in such systems?”

What can you expect

Most beauty businesses and spas are run with the help of a trusty notebook, which is easily accessible but has many flaws. Imagine having all of your appointments, client records and any important notes in a paper notebook, which you either lost, or spilled coffee all over. Not only do you lose most of your work, you need to reconfirm everyone’s appointments. Ouch. With the help of spa software, all of your data is stored digitally in one location, which you can access with any device that connects to the internet – customer appointments, client records and notes are all available with just the click of a button.

Managing customer records

Keeping customer records well organized is essential for any business to function effectively. If needed, customer data should be easily and conveniently accessible. With paper customer record cards, quickly finding a specific client’s can be time consuming, which is where spa software comes in – easily look up a specific customer by simply looking up their name, phone number or email, saving the staff a significant amount of time. Additionally, each individual’s record has extra sections, perfect for storing notes, addresses associated to that customer, along with their favorite services, products, appointment history, age, gender, and any necessary files and before & after pictures. In other words, outdating the paper notebook by a long shot.

Advanced tools for marketing

When the word “marketing” comes to mind, many beauty and spa businesses still resort to archaic means of creating promotional campaigns, such as posting their latest product, service or discount on social media pages, which is a good start, but is very limiting. Customers that regularly follow your page will see your latest posts, but most won’t, as they may get buried by other posts, as a result limiting your outreach. Others even hire marketing specialists to help with campaigns, which can can get very expensive.

Spa software is especially advantageous in the case of marketing, as it not only replaces a marketing specialist, but also gives you the reigns to creating your own campaigns. So what exactly can you expect to see from the best software for spas?

Only the best systems come equipped with features such as a built in loyalty program or advanced tools for communication . Take for example referrals: you’d like for loyal clients to spread the word about your business, but simply asking them isn’t enough for them to act. Instead, reward customers for their referrals – with the help of your loyalty program, award them points which they can use to choose prizes at your salon. This form of encouragement is the perfect way to keeping new customers coming through your salon door, while giving customers a great opportunity for earning some awesome prizes. Besides the loyalty program module, spa staff have the option of creating marketing campaigns aimed directly at their customers. From promoting a new product, service or offer, to sending invitations for an upcoming event, this information will reach them thanks to the spa software’s newsletter option. This message comes in the form of a text or email message, which can be sent to a select group of customers based on predefined criteria, such as gender, age, recently purchased products/services. Now your marketing campaigns will hit the bullseye!

Marie Curie was the most influential woman in world history, according to a BBC poll

“Curie boasts an extraordinary array of achievements. She was the first woman to win a Nobel Prize, first female professor at the University of Paris, and the first person – note the use of person there, not woman – to win a second Nobel Prize” says Patricia Fara, president of the British Society for the History of Science.

Marie Curie, has been bestowed the title of the most influential woman in history, topping a list of 100 fellow female trailblazers compiled by BBC History magazine which looked at women who have changed the world through their activism, research or art.

Curie developed a portable X-ray machine to treat soldiers in World War II and her discoveries have also launched effective cures for cancer. Curie was also the first person (not woman) to win two Noble prizes, one for physics and another for chemistry. To this day, Curie is the only person, regardless of gender, to receive Noble prizes for two different sciences.

“For us this country is so much more than…” – A brilliant must-see film about Poland!

Patricia Fara, president of the British Society for the History of Science, said: "The odds were always stacked against her. In Poland her patriotic family suffered under a Russian regime. In France she was regarded with suspicion as a foreigner – and of course, wherever she went, she was discriminated against as a woman."

Olga Tokarczuk wins Man Booker International prize

“The odds were always stacked against her,” said Fara. “In Poland her patriotic family suffered under a Russian regime. In France she was regarded with suspicion as a foreigner – and of course, wherever she went, she was discriminated against as a woman.”

“For us this country is so much more than…” – A brilliant must-see film about Poland!

Fot. YouTube

Wawel Castle, St. Mary’s Basilica, Pier in Sopot, Gdańsk Shipyard where the Solidarity movement was born, as well as Nicolaus Copernicus, Frederic Chopin, Marie Skłodowska Curie and Pope Saint John Paul II – what other symboles of Poland could we mention? Robert Nartowski, a young artist with Polish roots, described a quintessence of Polishness in just 90 seconds. Do you agree with everything he said?

 

Olga Tokarczuk wins Man Booker International prize

 

 

Support the Polish guy who has created innovative project – SuperMarket3D

Olga Tokarczuk wins Man Booker International prize

Polish novelist, Olga Tokarczuk, become the first Polish writer to win Man Booker International prize for fiction.

Tokarczuk with her translator Jennifer Croft have won £50,000 prize for an English translation of the novel „Flights”. Head judge Lisa Appignanesi said: „Tokarczuk is a writer of wonderful wit, imagination and literary panache. I think picking up 'Flights’ will be an experience for anyone”.

Tokarczuk’s novel combines tales about travel with explorations of the human body. „We loved the voice of the narrative – it’s one that moves from wit and gleeful mischief to real emotional texture and has the ability to create character very quickly, with interesting digression and speculation” – said Appignanesi. For the 2018 award more than 100 novels were submitted.

In a press release, the Man Booker International describes „Flights”, as „a novel of linked fragments from the 17th century to the present day, connected by themes of travel and human anatomy”.

Today is the first anniversary of the Manchester Arena bomb attack. Read the Manchester bombing memorial poem ‘This Is The Place’

Tony Walsh read his memorial poem "This Is The Place" before a crowd of thousands of people. He said is was a way to "give something back" to the city. 

"People ask me if I wrote it (the poem) on the day, but I didn't, it was commissioned by Forever Manchester to sum up the passion, the history of Greater Manchester. The version I did in the square has about 12 or 16 lines missing which say 'if you feel like this about our city then we're the charity for you'. But at the end of the poem where I say 'This is the place, we should give something back', this is me trying to do that now with the poem" – said Walsh. 

 

 

 

You can read Walsh’s full poem below:

 

This is the place in the North West of England

It’s ace, it’s the best and the songs that we sing

From the stands, from our bands set the whole planet shaking

Our inventions are legends! There’s nowt we can’t make and

 

So we make brilliant music. We make brilliant bands

We make goals that make souls leap from seats in the stands

And we make things from steel and we make things from cotton

And we make people laugh, take the mick summat rotten

 

And we make you at home and we make you feel welcome

And we make summat happen, we can’t seem to help it

And if you’re looking for history then yes, we’ve a wealth

But the Manchester way is to make it yourself

 

And make us a record, a new number one

And make us a brew while you’re up, love. Go on!

And make us feel proud that you’re winning the league

And make us sing louder and make us believe it

 

that this is the place that has helped shape the world

And that this the place where a Manchester girl

Name of Emmeline Pankhurst from the streets of Moss Side

Led a Suffragette City with sisterhood pride

 

And this is the place with appliance of science

We’re on it, atomic, we strut with defiance

In the face of a challenge we always stand tall

Mancunians in union delivered it all

 

Such as housing and libraries, and health, education

And unions and co-ops, the first railway station

So we’re sorry! Bear with us! We invented commuters!

But we hope you forgive us – we invented computers!

 

And this is the place Henry Royce strolled with Rolls

And we’ve rocked and we’ve rolled with our own Northern Soul

And so this is the place to do business, then dance

Where go-getters and goal setters know they’ve a chance

 

And this is the place where we first played as kids

And me Mam lived and died here, she loved it she did

And this is the place where our folks came to work

Where they struggled in puddles, they hurt in the dirt

 

And they built us a city. They built us these towns

And they coughed on the cobbles to the deafening sound

Of the steaming machines and the screaming of slaves

They were scheming for greatness, they dreamed to their graves

 

And they left us a spirit, they left us a vibe

The Mancunian Way to survive and to thrive

And to work and to build, to connect and create and

Greater Manchester’s greatness is keeping it great

 

And so this is the place now we’ve kids of our own

Some are born here, some drawn here but we all call it home

And they’ve covered the cobbles, but they’ll never defeat

All the dreamers and schemers who still teem through these streets

 

Because this is a place that has been through some hard times

Oppressions, recessions, depressions and dark times

But we keep fighting back with Greater Manchester spirit

Northern grit, northern wit in Greater Manchester’s lyrics

 

And there’s hard times again in these streets of our city

But we won’t take defeat and we don’t want your pity

Because this a place where we stand strong together

With a smile on our face, Mancunians Forever

 

And we’ve got this* as the place where a team with a dream (*Forever Manchester)

Can get funding and something to help with their scheme

Because this is the place that understands your grand plans

We don’t do No Can Do, we just stress Yes We Can!

 

Forever Manchester’s a charity for people round ‘ere

You can fundraise, donate. You can be a volunteer

You can live local, give local. We can honestly say

We do charity differently, that Mancunian Way

 

And we fund local kids, and we fund local teams

We support local dreamers to work for their dreams

We support local groups and the great work they do

So can you …help us help… local people like you?

 

Because this is the place in our hearts, in our homes

Because this is the place that’s a part of our bones

‘Cos Greater Manchester gives us such strength from the fact

That this is the place. We should give something back.

Always remember. Never forget.  Forever Manchester.

Support the Polish guy who has created innovative project – SuperMarket3D

SuperMarket3D is a very innovative project created in the UK that can revolutionise the way you do the shopping soon. Now we encourage you to support this idea by voting at http://tiny.cc/supermarket3d . Long link: https://voom.virginmediabusiness.co.uk/pitches/supermarket3d-shopping-experience-matters . This is the link of the pitch related to SuperMarket3D in the startup competition #VOOM Pitch 2018. 

Time is running out. The public vote closes on 15 May at 7pm.

Please support the guy who has created it in order to speed up its development. Please vote and share it with anyone who could be interested in 3D/VR shops, 3D/VR shopping centres or 3D/VR product catalogues. This concept is really worth supporting.

Please watch the video presenting SuperMarket3D, read the description and give it a vote it deserves.

Check also its facebook page:
https://www.facebook.com/SuperMarket3D

SuperMarket3D is a reinvented 3D/VR product catalogue and shopping platform where visual pleasure matters and your time is well spent in beautiful scenes of nature e.g. mountains or other interesting places. SuperMarket3D is also about efficiency of shopping in terms of time spent and effort. This concept connects the advantages of the online and physical world.

Download demo of SuperMarket3D

The demo of SuperMarket3D is available at the following link:

http://downloads.supermarket3d.eu/SuperMarket3D-Demo.exe

(Windows, 887MB)

Before downloading, I encourage you to watch the pitch video presenting SuperMarket3D.

Please watch the video to see an example of a product catalogue and how future 3D/VR shops and shopping centres could look like.

 

SuperMarket3D and retail sales

In 2017, total global retails sales amounted to around 23.45 trillion US dollars (according to statista.com) and e-commerce sales to 2.3 trillion. SuperMarket3D tries to utilise advantages of both e-commerce (online shops) and physical retail market (physical stores). According to statista.com, both markets will grow and in 2021 e-commerce sales are estimated to reach 4.88 trillion US dollars. SuperMarket3D aims to get a share in this huge market by creating 3D/VR product catalogues, 3D/VR shops and 3D/VR shopping centres. Once 5G is available, which will increase the speed of online downloads, SuperMarket3D should become a one huge 3D/VR shopping area with entertainment spaces too. It should have advantages of the online and physical world (e.g. it will have a search capability and normal 3D/VR shops resembing the physical ones).

What SuperMarket3D promises

  1. SuperMarket3D will improve your shopping experience:
    • It will reduce the time spent for reviewing and looking for products.
    • It will expose your eyes to beautiful views whilst shopping.
    • It can give you a similar experience as in shopping centres without the need to spend a lot of time on your feet. Moving hundreds of meters can be achieved by just one touch or click.
  2. Apart from apps based on SuperMarket3D technology, at some point there will be also an online usual multi-vendor shopping service (a website at supermarket3d.com; see planned phases of SuperMarket3D below).
  3. The basic version of SuperMarket3D can be used as a very modern version of a product catalogue that will stand out from other flat electronic or paper forms. Any company can order such a catalogue. Once it’s done, video demos can be ordered too that don’t require any app installation. Streaming videos is also quick. Such 3D product catalogues can be embedded easily into bigger SuperMarket3D apps containing other products and companies.
  4. SuperMarket3D can bring nice places to your eyes while you are shopping. Every time you shop, SuperMarket3D can take you to some beautiful places like mountains, oceans, seas or any nature sites. Shopping shouldn’t mean only shopping. Currently, it means spending your precious life time in a very ineffective way. You just shop and that’s it. Imagine you could shop surrounded by nature and mountains in a sunny day… You don”t need to build a shopping centre there. All you need is to use SuperMarket3D.
  5. SuperMarket3D aims to bring beatiful views to your everyday life. In SuperMarket3D you will see more nice places in your life time and it will happen as often as you do shopping.

 

 

 

6. Search results will be presented in a 3D form, which will give you a very quick overview of hundreds or thousands of products in a 3D space instead of a flat page with a limited amount of information. It will give you also a very efficient way of moving around those products, zooming them in or out and flying from one to another. Those products don’t have to be created as 3D models. They can be just photos.

 

 

 

7. SuperMarket3D is designed for VR and AR (Augmented Reality) is also considered. Virtual Reality is becoming more and more popular, so you should have a chance to use it whilst shopping.

8. In SuperMarket3D you can have also virtual tours of beatiful places. The shopping area can consist of many panoramas of differerent places. Some of those panoramas could be taken in the same area in the physical world. This means that some of them can be used to create VR tours. SuperMarket3D aims to reuse panoramas from the trading area in VR tours. This means that practically no extra data needs to be downloaded in order to create a virtual tour.

 

 

 

9. SuperMarket3D will speed up reviewing products in a usual way. In a physical world you spend hours walking from one shop to another, from one product to another, from one shopping centre to another and so on. In SuperMarket3D moving in 3D space is very efficient. One touch or click can „teleport” you to a place far away in a similar way as in physical world, but much faster. In SuperMarket3D you can learn the surroundings the same way as in physical world. Once you know it, it’s easier to move around, but in SuperMarket3D it is much more efficient. It also gives other options like searching for products and displaying them in a 3D space.

10. In SuperMarket3D you will be able to both search products in a similar way as in an online shopping service, and walk around SuperMarket3D space like in a shopping centre. This concept connects online and physical worlds together nicely.

11. SuperMarket3D brings advirtising opportunities for companies. As in a physical shopping centre, in 3D space you can have ads and promotional materials. But in SuperMarket3D it’s better because you are not limited by e.g. gravity. Hence you can have ads anywhere if you wish. But because SuperMarket3D is also to improve shopping experience, the place of any ad will always be carefully chosen in order not to destroy it.

12. SuperMarket3D gives companies an opportunity to become an ad space seller in their product catalogs based on SuperMarket3D technology. Companies can sell ads to be placed in 3D space to companies that don’t provide competitive products or services. 4AI with its Adverts3D service can help to provide and embed ads in companies’ 3D catalogs.

13. Many product catalogs based on SuperMarket3D technology can be combined together to create bigger complexes.

14. SuperMarket3D is aimed to be an online app soon or later. In 5G era the transfer speed will not be a problem any more. Until then, SuperMarket3D apps can be fully or partially offline. The contents will be downloaded mainly during app installation or update. Oflline space can be sold or rented. Different places in SuperMarket3D can have different prices, which can depend e.g. on how likely it is the user will get to a specific point.

15. SuperMarket3D goal is to avoid any download lags. That’s why even in 5G era some content will probably be still offline – downloadable during installation or update.

16. Because of its nice visual experience, SuperMarket3D can be used to record many nice promotional videos that will increase the effectiveness of the SuperMarket3D app for promotion. They can also help the user to get a quick overview of a given app, its products and companies. Before 5G era, such videos could be potentially used to get an overview of a shop before downloading its content into SuperMarket3D. This can help to avoid downloading a lot of data in case of big shops.

17. SuperMarket3D technology can be used to create informational and promotional materials e.g. to anounce a new product. Such materials are often flat and look similarily. Now it can change.

18. In SuperMarket3D you will be able to have bookmarks, which will help you to move quickly between favoured places.

19. By supporting SuperMarket3D, you will support also the project Mount3D/MountainsVR, which uses the technology behind SuperMarket3D. This means that as a result new beautiful panoramas of mountains can be taken and used in SuperMarket3D.

20. SuperMarket3D can mean also having fun whilst shopping. At some point SuperMarket3D will be full of different, usually simple games.

21. SuperMarket3D is aimed to work on different platforms, e.g. Windows, Android, iOS, macOS.

  1. macOS.

e18adb6a2195a1e30bd5fe57ee113815.jpg

Planned phases of the SuperMarket3D project

  1. All SuperMarket3D content is downloaded during installation or update. It’s the current state. Such model can be used either to create product catalogs of one company or create bigger 3D shopping centres consisted of many companies. In case of large volume of data, this model is especially useful for desktop computers. However e.g. lower resolution mobile versions can be created easily or with less content.It’s up to customers if e.g. extra information is provided apart from images. In the simplest scenario, every product would have an associated link to a company’s website or to the online website version of SuperMarket3D.
  2. SuperMarket3D online website is created – a multi-vendor shopping service. Initially, it will be based on ready to use and cheap WordPress templates or another similar technology.
  3. Some content will be downloadable e.g. blocks of a 3D space (that can include one or many 3D shops). This can also include current prices, product descriptions and links to product websites. Buy/Sell option will be available if the customer creates its shop within the SuperMarket3D online multi-vendor service (at supermarket3d.com). Other options will be considered.
  4. Some simple games will be embedded in SuperMarket3D to bring those who like having fun whilst shopping.
  5. In 5G era potentially all content can be downloaded from internet.
  6. Integration of SuperMarket3D apps into one common 3D/VR app.
  7. Release of the AR version (this phase can be sped up potentially).

Meet the founder of SuperMarket3D & 4AI

 

 

Daniel Onyszczuk, CEO & Founder

Taking 360 panoramas have been my sport and hobby for quite a while. Now I want to share them with the world by realising some of my business ideas like SuperMarket3D. Another one of them is Mount3D/MountainsVR dedicated purely to 3D/VR tours of mountains. It doesn’t mean I stop here. VRMars3D will „teleport” you to Mars soon. Stay tuned for further information.

Further information

More information at https://4ai3d.com/project/supermarket3d/ and soon at supermarket3d.com .

The demo is best viewed in 1080p60. It contains content related to the following businesses: 4AIRugs of LondonSHOP4GAS and FEEBUSTER.

The demo of SuperMarket3D is available at the following link:

http://downloads.supermarket3d.eu/SuperMarket3D-Demo.exe

(Windows, 887MB)

 

A Pole living in London says what to keep in mind when seeking British citizenship

Since the Brexit referendum more and more Poles living in the United Kingdom are considering a return to Poland – the situation that Polish government would certainly be happy to applaud. However the significant number of Poles is also considering applying for British citizenship. So how not to give up on the current life and apply for a British passport?

We asked Krzysztof Darewicz – a Pole living in the United Kingdom for over 10 years, about all the matters concerning Poles in Great Britain. Darewicz told Polish Express, what he thinks about the current situation in the UK – especially about the mood among Poles living in Ealing, in London, and why he thinks it is worth seeking a British passport. 

    
Polish Express: You have lived in London for many years. Why did you choose Great Britain as your home? What convinced you to settle here?

Krzysztof Darewicz: I've lived in London for over ten years. Like many Poles, I came here accidentally – on holiday and to visit my family.But when I got an interesting job quickly, I decided to stay. I was educated in the USA and China, I passed international matriculation in English,so I adapted here without much difficulty. The most important reason for my staying in the UK was, of course, earnings. A young person working here can afford much more than, for example, in Poland. Besides, I like living in this cosmopolitan, multicultural city with a very interesting story. London provides me with a lot of positive energy and I constantly discover something new in it.

 

PE: When running a business in London, in a district in which the Polish community is very numerous, you have close contacts with it. What are the moods relating to Brexit among the Poles you know? Are they considering leaving Great Britain?

KD: I work in the building materials industry in  Ealing, the "capital" of Polish London. Over half of my clients are Polish builders and Poles living in the area.
A few days ago, one of my better clients who has been buying from us for many years and whom I really value, told me that after almost twelve years of working in London, he decided to go back to Poland. A similar decision was made by his son, who also has a construction company here for a long time. There are more and more such people, many of my friends either go back or plan to do so in the coming months. It seems to me that after the referendum and the decision about Brexit, the mood in London has generally deteriorated, not only among Poles.

This is no longer the same city as five or ten years ago. Everything is getting more expensive, and wages are  not goin up by much, although there are plenty of jobs available. In addition, in Poland the level and quality of life is constantly improving, wages are also rising, unemployment is falling. That is why people who have roots there – families, homes, friends – now find it's much easier to go back and Brexit, in a sense, motivates them even more to do that. England outside the European Union will certainly not be as attractive as in the EU, even for the simple reason that again you won't be able to come here with just an ID card.

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PE: You have British citizenship. After the referendum on Brexit, many Poles have started the application procedure due to the uncertain situation associated with the status of immigrants from the EU after the exit of the United Kingdom from the Community. What prompted you to apply for a British passport?

KD: I received British citizenship last year, after two years of formalities. Before that, I had to have so-called status of  a permanent resident, to be able to apply for citizenship afterwards. Brexit influenced my decision the most, although I had all the citizenship exams passed before the referendum because I've planned to settle here. The uncertainty about the status, the rights and the prospect of an even more intricate bureaucracy after Brexit terrified me so I decided to settle all this before the official date of Brexit in 2019. Like hundreds of thousands of Poles who live here for a long time, pay taxes, set up families or buy houses – I also wanted to be sure that my status and achievements are guaranteed by the British state. Citizenship gives me such a guarantee. Of course, I did not give up Polish citizenship since both countries allow dual citizenship.

PE: Can you explain to our readers how to apply for British citizenship – do you think the tests have a high degree of difficulty? Have you encountered cases in which someone – despite prior preparation – failed the test?

KD: The first step is applying for permanent residence, it costs about £ 70-80. You need to document your stay so it's worth collecting all evidence for it,like the original contracts of employment, earnings certificates, tax documents, rental agreements for apartments, bills for gas, electricity, water, etc. These are very important documents that will be necessary when applying for permanent residence, and then for citizenship. They are required to be sent to the Home Office.
One of the requirements is also to give all dates of trips and arrivals to the UK for the last 5 years as accurately as possible. That's why I advise you to keep all flight tickets, ferry, rail, etc. because these dates are on them. As for the tests – there is a conversation that tests English level B1. And the "Life in the UK" test, for knowledge of history, culture and life in the UK. In my opinion, both tests are easy, especially when someone speaks and reads well or quite well in English.The oral test is just a few minutes' conversation about a specific topic, in my case it simply concerned everyday life in London.

List of schools and universities where such a test takes place is included on the Home Office website. However, to be well prepared for the computer test "Life in the UK"all you need to do is buy the  guidebook (£ 5-10). All questions are covered in it. The test consists of 24 questions and lasts up to 45 minutes but most questions are very simple (for example, what is the theatre district called in Lodnon-  meaning the West End) and you can finish it much faster. The book prepares well for the test and no question can be asked which would not be in this manual. I do not know of anyone who would not pass this test. The tests cost money ,  £ 50 for written and over £ 150 for oral. The application for citizenship alone is not cheap, the fee is currently £ 1330. Therefore, it must be properly prepared so as not to pay extra for mistakes.

Cracow – Discover the cheapest holiday destination in Europe!

PE: Do you think that having British citizenship currently makes life easier  in the United Kingdom?

KD: Of course. I will give a practical example – a few weeks ago, after returning from my holiday in Brazil, I became seriously ill and had to go to the hospital.I do not have a GP and I did not have a referral, so I was anticipating problems. I suspect that with a Polish passport everything would be quite complicated – formalities, determining all the details. Not that they would not accept me, but it would definitely take a long time.However, as soon as I showed my British passport, I was immediately taken care of.

Another important issue is participation in the elections, the right to vote. As a long-term UK resident who pays taxes here,I want to be able to decide what is happening around me, i.e. choosing deputies, councilors, etc.As a historian I am very interested in politics.As a citizen of the European Union I am able to vote in local elections but British citizenship gives me the opportunity to vote in parliamentary elections.And with time, I can even run if I want. And finally, citizenship also makes it easier to work in state institutions, the army, the police, etc.

PE: Do you think Poles in the UK integrate well with British society?

KD: This is quite a controversial issue – for the last ten years in the UK I have met both well-integrated Poles as well as those who even after a dozen or so years of residence still do not speak a word of English. It depends on education, ambitions and environment.In my opinion, too few Poles are integrating, too many are stuck in Polish neighbourhoods , and too few invest in their education (even in the linguistic sense), development, contacts. This is not a beneficial phenomenon for us. But let's not forget that this does not only concerns Poles.

Generally, all immigrants who do not come from the territories and colonies of the former British empire, that is, Slavs, Chinese, Koreans, Hispanics, etc. have big problems with integration. They are working their way up, so it's harder for them at first.Certainly a good prescription for integration are mixed marriages and here I notice more and more Polish-British couples.

Students from universities also integrate quickly. But for a million Poles in the UK it is still not enough. In addition, as Poles, we still have too little clout in the cultural sense. The old Polish community who came here before and after the war is ancient history. Of course, in cosmopolitan London we have a boom in Polish shops (Polski Sklep) and restaurants, but outside of London it is much worse though there are hundreds of thousands of Poles out  there. The complete tragedy is with the lack of Polish representatives in the authorities and this is absolutely the greatest challengeso that we can be properly represented here, both numerically and qualitatively.

PE: Well, local elections are fast approaching. Do you think Poles lack a representative in London?

KD: Definitely lacking! As such a large community, we should have here our  MPsin the parliament, local councilors and our lobbying groups.There are more of us here than any other minorities, more than even Indians, Pakistanis or the Irish. It's just that they've been here for generations,they were part of the British empire. So it will be much harder for us to get our own team, but I hope that it will happen in time.
We must, of course, start from scratch, from grassroots civil movements and that is why local elections, the lowest one, the basic level should be the best chance for ambitious Poles to appear in politics, gain experience, build contacts, broaden influence. So, I keep my fingers crossed for the prince Zyliñski's Duma/Proud of Poland, because this is in reality the first Polish civic movement in the UK.

PE: Is there anything that you would like to pass on to our compatriots living in England?

KD: Do not neglect to strive for permanent residence and citizenship if you want to stay here after Brexit. Thanks to dual citizenship, you do not have to renounce your identity and roots. As Poles living in the UK, you have practically the same rights as the British. It is worth knowing what you are up to and being sure about your rights. We work hard here, we pay billions of pounds in taxes, we create jobs and businesses, we invest so we should not have absolutely any reasons  to feel inferior- just the opposite. And above all – invest in yourself, then others will also invest in you.
 

UKGC Begins Reformation of Gaming Market and Licensing Practice

Late 2017 and beginning of 2018 was a turbulent period for the iGaming industry in Great Britain. Their main gaming regulator, the United Kingdom Gambling Commission, has decided the time is ripe to start cleaning the market from the undesirable, dishonest, unfit, ethically and legally suspect. The incredibly congested online market in the country consists of countless bingo, casino, lottery and sports betting operators, who all want a piece of this rich cake and go to great lengths to get it.

Merciless competition has plunged the sector into a state of creative chaos, which the UKGC obviously thought borders too close to lawlessness for comfort. Something had to be done in order to get the country’s fast-growing internet gaming business on the right track, the one whose order, productive potential and quality many other nations envy and attempt to achieve on their own turf. The best sector to implement the initial changes was marketing and advertising. 
 

An official letter was sent to all licensees, in which the regulator informed them about the upcoming changes, also voicing concern over the current state of things with regards to social responsibility, underage gambling, risk players and misleading advertisement. Lack of adequate measures to prevent the many consequences of such misconduct was emphasized as an urgent problem to solve. Already considered the most uncompromising of all licensing entities currently active, the Commission introduced new restrictions and soon after issued the first in the line of serious financial penalties to send the message across the realm.
 

Unique Regulatory Framework
 

Formed as an independent, executive body cooperating with the Government to draw gambling laws, to regulate and supervise the gambling industry within the territory of Great Britain. They are not state-funded and operate with a greater level of independence than other, government-controlled institutions. Unlike other entities of similar affiliation, they formed the regulatory framework and system entirely from scratch, without any outside influence or inspiration. Within the UKGC area of expertise is evaluating license applicants and granting the permits necessary to offer gaming and wagering services on the internet. This also means they are responsible for the monitoring of their licensees and can impose fines or revoke the permits should any unlawful actions take place. 
 

Since 2005, the Commission has been actively pursuing a better, more regulated market, which meant they have to constantly change, adapt and evolve given how quickly the market itself is changing with the advent of technology, and the ever-increasing demands of younger generations. Now that the online gaming sector in the country makes up for more than two-thirds of the entire cyber industry, there is a pressing need to enforce much stricter, clearly defined rules and regulations for both operators and consumers. Certain guidelines of the Commission have been implemented and reviewed last time years ago, some even in 2007, prompting the need for a fresh framework to ensure compliance. 
 

 

Growing Online Market Demands Contemporary Regulations
 

Quality standards rose with the introduction of new procedures for the protection of children and vulnerable groups, as well as the prevention of crime. There is an overarching strategy in the works with the ultimate goal to bring about the safest, fairest and most productive market in the world. The UKGC’s ambitious plans a three-year period when changes are to be introduced and successfully integrated. There are several main aspects that they intend to work on: protecting consumer interests; preventing harm from gambling and the use of gambling to promote or support crime, more effective regulations of the National Lottery.
 

Judging by recent developments, 2018 may bring the best time yet for gamblers in the UK for playing at the UKGC-licensed gaming sites. The regulator has revealed there have been far too many customer complaints about fairness and transparency in the industry. The focus will be on compliance with the UKGC and ASA advertising rules. We have already witnessed the banning of inappropriate and misleading ads, commercials and other promotional material. A general sigh of relief was heard across the industry as players were assured there will be no more deposit-based cash or slot spins falsely advertised as ‘’free’’; no more click-bait e-mails, SMS and on-site notifications calling them to engage in real-money play and creating a sense of urgency.
 

Bingo operators, in particular, have been known to use language and images that appeal to children and minors. Website designs dominated by ‘’cute’’ or ‘’adorable’’ animals, insects or cartoonish characters might just become a thing of the past. 
 

Complaints will have to be handled much quicker and more efficiently, with a possible new limit of eight weeks set to review and resolve a complaint at the moment of filing. This implies there will be more stringent verification procedures, with a focus on money-laundering and addiction prevention. 
 

Since all licensed operators have been officially informed on what exactly is expected of them, if they intend to keep their legal status, the Commission is confident that the united market will see major improvements at the end of the three-year mark. More than a dozen gaming companies have already been placed under investigation regarding compliance, including a comprehensive license review for as many as five operators. With William Hill, SkyBet and several others already penalized, paying millions of dollars in fines due to unethical advertising and failure to adequately protect vulnerable groups, it is only a matter of time until gamblers will be able to enjoy the highest-quality online gaming environment in the world. 

Cracow – Discover the cheapest holiday destination in Europe!

Fot. Shutterstock

According to the Post Office City Costs Barometer 2018 Cracow offers the best value for money. In the latest ranking Cracow overtook cities like Berlin, Rome, Dubrovnik and Lisbon. 

The ranking has been prepared based on price estimates from National and Regional Tourist Offices as well as on average accommodation costs presented by Hotels.com. The Post Office City Costs Barometer 2018 gathered information on the total cost of a weekend trip to 36 cities in Europe. And as it turned out among the cities considered Cracow offers the best value for money. 

Swedish Blogger: 55 Reasons Why Everyone Should Visit Poland at Least Once

Here's the list of the 19 cheapest holiday destinations in Europe:

1. Krakow, Poland – £164.80
2. Vilnius, Lithuania – £165.53
3. Riga, Latvia – £172.17
4. Warsaw, Poland – £180.53
5. Budapest, Hungary – £183.51
6. Moscow, Russia – £199.64
7. Prague, Czech Republic – £199.86
8. Athens, Greece – £200.42
9. Lisbon, Portugal – £208.85
10. Lille, France – £208.95
11. Valletta, Malta – £212.39
12. Dubrovnik, Croatia – £224.74
13. Strasbourg, France – £234.97
14. Nice, France – £245.57
15. Tallinn, Estonia – £252.19
16. Munich, Germany – £274.11
17. Rome, Italy – £281.86
18. Berlin, Germany – £282.22
19. Palma, Majorca – £283.45

 

“What do Americans know about the Nazi death camps?

 

A Dispute over words: “German camps” and “German crimes”

We owe the conscious formulation and use of the concept of historical politics to the Germans (Geschichtspolitik). The term “honestly” is crucial here. Historical policy is a fact, and conducting it is not in itself a negative phenomenon.

In German history, the best example of the imposition of a narrative by the authorities was the period of fascism in which the entire semantic system, corresponding to the new power, was created.

Case: Germany

If we agree that the goal of external historical politics is to take care of the best possible international image of a country, then we will probably agree that the task put before the Federal Republic of Germany (formed in 1949) was not an easy one. The international situation turned out to be favorable — the Cold War pushed Germany into the “embrace” of the West, sensitive questions remained unanswered, and even worse, indifference prevailed in West German society towards the Third Reich, as some called it, the “calming of the German conscience.”

Those who noticed this tendency, wrote with indignation and shame about “Germany’s second guilt,” of suppressing and denying the former, or “cold amnesia” or even sarcastically, about “the greatest work of social rehabilitation” for war criminals. For the new German authorities, headed by Chancellor Konrad Adenauer, the internal integration of German society and the reconstruction of the war-ravaged economy took priority. Adenauer considered the German crimes as settled in the Nuremberg trials and revisiting them as harmful and anti-national activities. His words, spoken in 1951, reflected the convictions of West German society well: “It is time to stop sniffing around for Nazis. Once we start, we do not know where it will lead us…” 

The German government did not recognize Nuremberg law, so war criminals were judged, like ordinary criminals, for murder and, in the worst case, faced the threat of life imprisonment. The German criminologist, Dieter Schenk, called the government, administration and justice policy in the 1950s and 1960s the “structural non-pursuit of murderers.” Schenk reported that in 1950, 66-75% of judges and prosecutors were former members of the NSDAP. If someone was already brought before the court, defense attorneys and judges used a few simple procedures.

The defendants were recognized as having acted in a totalitarian system, and therefore could not be held responsible as perpetrators, because they acted “in a state of higher necessity induced by an order.” Besides, their actions were not genocide, but so-called “acts of war”, and therefore permitted by international law. Acting to the benefit of the accused, there was also the characteristic German respect for power and the state. The trials were accompanied by the social conviction that it was an injustice to punish the perpetrators, while those that gave the orders (Hitler, Himmler, etc.) escaped responsibility.

Without getting into the details of historical debates and the handful of trials that took place in postwar Germany, it is worth emphasizing the obvious change that took place in the historical narrative of World War II after the reunification of Germany in 1990. Groups of “revisionists” such as Herbert Chai and Herbert Hupki, questioning the German-Polish border, were rejected; however, they represented only a marginal viewpoint in German society. Today, the German narrative is part of modern soft power and uses political marketing instruments. Such actions in the context of the role of the words described above seem to be much more dangerous in effect, as they can slowly and imperceptibly alter the image of the past.

Winston Churchill, in saying: “History will be kind to me, because I am going to write it myself”, grasped the meaning of “fighting with words”. Proper word combinations and concepts create a new hierarchy of past events, change their context and allow them to be categorized differently (e.g. to move away from national aspects and move towards more universal ones, such as human rights). Three examples of “semantic disputes”, which are essential in both Polish and German historical narratives, are presented and discussed below.

Example 1: German crimes

The terminology related to German war crimes on Polish lands still hasn’t been settled. Both in the professional literature and in everyday language, many terms are used alongside one another: German crimes, Nazi crimes, Hitlerite crimes. Terminological precision seems necessary in this case. Coherent, logically-derived recommendations for using specific terms to identify the crimes of the German occupier prevent confusion and even historical relativism, and also serve historical education and the development of responsible patriotism.

Consistent use of the right terms also enables state and local authorities to synchronize and unambiguously respond to both accidental and deliberate distortions emerging in the international public sphere. In Germany, the concept of German crimes was not used in principle. Politicians especially tried not to conflate the crimes of World War II with the German people, and the principle of using the term “Nazi” instead of “German” was introduced by Chancellor Konrad Adenauer. Formulations such as “Nazi crimes,” “Hitler’s crimes,” “crimes committed in the name of the German people” were used in public discourse. Today, “Nazi-Verbrechen” (Nazi crimes) is used most often.

This terminology has, over time, helped to blur the public consciousness about who the Nazis were. A great example of the German argumentation is a column by a German professor, Klaus Bachmann, otherwise very friendly to Poland. In response to a letter from the Polish Institute of National Remembrance to local authorities on the use of “German” (i.e. German crimes, German concentration camps and extermination camps, German occupation, etc.) in commemorating the victims of World War II, Bachmann notes that the name “German crimes” changes the categories from ideological to national and leads to identifying the perpetrators with only one nation. He also writes that this term distorts history because “not all Germans were Nazis, and many fanatical Nazi followers were not Germans.” In support of his own arguments, he presents the possible consequences of such a change: “The crimes of some Italians against others would cease to be fascist crimes, and would become Italian crimes. Soviet crimes would become Russian crimes.”

Klaus Bachmann is not mistaken about the facts, but does not take into account one essential issue — both a Austrian Nazi and a German official working in the General Government or a concentration camp, without even being national socialists, were representatives of the German Reich — Deutsches Reich. They represented its interests, and through their work legitimated, though often not directly, the activities of the country, including its crimes. Concentration camps were built not by the party, but by the German state, which was also responsible for the administration of the camp system, while the state also benefited from the slave labor of prisoners and the property stolen from them. Hence, naming these crimes German does not identify them with the nation, but with the German state.

The consistent use of the term “German” crimes and camps, is supported by the fact that over time, the “Nazi/Nazis” language loses its connotation with the German people in public opinion, as evidenced by many studies in the United States, Australia, Canada, and unfortunately, in Europe as well. The Nazis become a mythical people, of unknown origin. Or in time, in the narrative about World War II, the Nazis become Lithuanians, Ukrainians or Poles (more on this later).

Finally, it is worthwhile to show how the “semantic struggle” can be pursued with the use of modern technologies. When you enter “deutsche Verbrechen in Polen” (German crimes in Poland) in the web browser Google.de, only the first two results are pages on the Wehrmacht’s crimes in Poland and the German occupation of Poland, the others refer to Polish crimes committed against Germans and the Volksdeutsch (one of which covers the time period from 1681 to 1939).

Example 2: Polish camps

The use of “Polish camps” caused quite a stir, when President Barack Obama used this formulation during the posthumous conferment of the Presidential Medal of Freedom to Jan Karski. The painful paradox of this situation was not only that Jan Karski had seen with his own eyes life (or rather death) in the Warsaw Ghetto and the German camp in Izbica, which Obama called a “Polish camp”. As a courier of the Polish Underground State, he informed the world (including President Roosevelt) about the Holocaust.

An additional paradox was that the medal was received by former Polish Foreign Minister, Adam Daniel Rotfeld, who in 2005, along with the editorial board of the Rzeczpospolita daily, started a campaign against the use of “Polish camps” in foreign media.[14] The history of using the name “Polish camp” for German concentration and extermination camps in occupied Poland, is a lengthy one and is associated with the previously mentioned naming usage, and thus avoids the name “German camp”. There is also a supposition, unfortunately still unconfirmed through scholarship, appearing only in popular academic texts, concerning the history of the term “Polish concentration camps”.

This term was said to have been created by the German BND (Bundes Nachrichten Dienst – West German secret intelligence), in Agency 114 (Dienstelle 114), whose assignment was the destigmatization of the Germans. A number of former Nazis served in this cell, headed by a former sergeant of the secret Nazi military police (Geheime Feldpolizei). It was they who were to have come up with the “semantic lie” to convince world opinion in favor of the Federal Republic of Germany, cutting it off to a certain degree from the apparatus of terror during World War II. The BND archives were opened for German researchers, but we still have no confirmation of this hypothesis. If it turns out to be true, it would be a very interesting example of effective semantic manipulation.

Since the international press, including in Germany, uses the term “Polish death camps” (polnische Vernichtungslager), Poland cannot afford to use the term Nazi camps, which washes away responsibility for the crimes. Insisting that it is only a geographic connotation is a mistake, since while the camps existed, Poland did not exist and its lands were incorporated into the German Reich or its territories were occupied by it. The question remains why the camps in Poland are called Polish, according to the “logic of geography”, and camps in Germany, of which there were over 20, are called “Nazi” instead of “German”? What explains the fact that this is how it is written in reputable, European newspapers?

According to a report from the Polish Ministry of Foreign Affairs, the term “Polish concentration camps” was used as many as 103 times in foreign media in 2009 alone. Most often this term appeared in the German press (as many as 20 times). In 2012 there were also over 100 interventions, in 2013, 106 and in 2014, 151, and in 2015 — 277 interventions of the Polish Ministry of Foreign Affairs. Regrettably, the German newspapers that used this wording aren’t local or niche publications. In most cases, these are mass-scale, opinion-shaping newspapers or magazines, including Der Spiegel, Bild, Der Tagesspiegel, Die Welt, Die Zeit as well as two news agencies: German Reuters and DPA (Deutsche Presse Agentur).

 After numerous interventions by the Polish Ministry of Foreign Affairs and the editorial board of Rzeczpospolita, most German journalists apologized and made corrections. There were, however, instances of such translations appearing in news crawls on-screen that simply would not fit the phrase “concentration camps built in occupied Poland by the Germans.” In January 2015, on the 70th anniversary of the liberation of KL Auschwitz, in commentary on the ceremonies taking place there, the words “Polish camps” also appeared. They were used both by CNN and German newspapers (including Rheinische Post, Mannheimer Morgen, Rhein Neckar Zeitung). Of course, in all cases, the Polish diplomatic service intervened.

Example 3: Auschwitz

In 1998, a very serious debate took place in Germany, whose original cause was ultimately a misunderstanding that had its origins in semantics. In 1998, writer Martin Walser received the most prestigious German literature prize — the Peace Prize of the German Book Trade. On this occasion he gave a speech in Frankfurt at the Church of St. Paul, titled “Sonntagsrede”, which can be translated as “Sunday talk”. The main axis of Walser’s speech was German collective memory of the crimes of World War II and, above all, the Holocaust. He stressed that the process of commemorating this history was only to remind the Germans of these crimes, which greatly hampered the positive, affirmative attitude of the nation to its own identity.

On the other hand, he observed that “often not memory, and nor the will to save from forgetting, but the instrumentalization of our disgrace to the present needs, is the main motive here.”[23] In his talk, Walser was not speaking against the cultivation of memory of the Holocaust, but against its instrumentalization and ritualization (especially in terms of collective, state rituals). He continued: “Auschwitz is not suited to be a routine scarecrow, a perpetually useful sobering agent, moral club or just a kind of compulsory exercise. Something that becomes a ritual, acquires the quality of hastily whispered prayer.”

He thus warned against the abuse of Auschwitz as a rhetorical form, a political and media tool. He did it in his own style, using many metaphors and understatements (certainly with the intention of provoking serious intellectual discussion).[24] Ignatz Bubis, chairman of the Central Council of Jews in Germany, took this speech very literally (just like most of the public), although in one case he was certainly right — as a member of Germany’s spiritual and intellectual elite, Martin Walser should have been aware that his sophisticated speech would provide arguments for the extreme right. And that is what happened, regardless of his intentions.

Bubis excoriated Walser during a speech at the Berlin synagogue on the anniversary of the “Night of Broken Glass” (Kristallnacht), calling him a “spiritual arsonist” (geistiger Brandstifter), accusing him of wanting to sever Holocaust history with a “final stroke” (Schlußstrich) and propagate “the culture of gaze aversion.”[26] Bubis also drew attention to the vocabulary used in the “Sonntagsrede”, in which Walser referred to the Holocaust as an “imperishable disgrace” (unvergängliche Schande). The words “disgrace” were used in his speech four times in reference to the Holocaust, but as Bubis emphasized, he never once used the word “crime”. Heated discussion divided German intellectuals, journalists and public opinion. While earlier debates were focused only on the past, the Walser-Bubis debate was primarily concerned with the words and concepts that describe the past, and the shape of memory of events, whose mere moral assessment did not cause controversy in Germany.

Another example of a semantic dispute, this time Polish-German, is the circumstances of the change of the name of the Auschwitz-Birkenau Concentration Camp from the current “Auschwitz Concentration Camp” to the new “Former Nazi German Concentration Camp Auschwitz-Birkenau” (2006).

Both cases have been criticized by certain German newspapers. It is worth looking at the arguments of German journalists, because this logic is becoming more and more common in Germany. The most outraged, Arno Widmann (Berliner Zeitung) puts forward two types of arguments: first — moral. No one has the right to reduce the symbol of genocide “to a German event between 1940-1945 (auf ein deutsches Ereignis zwischen 1940 und 1945 zu reduzieren).” Second — practical. It is difficult to imagine that German, Jewish or American students would say to one another: we are going to the former Nazi German Concentration Camp Auschwitz-Birkenau.

Omitting the rather absurd argument raising the impracticality of the new name, it is worth considering further the first argument. It reflects a clear tendency in the German historical narrative, which can be called the “moral universalization” of crimes. Representatives of the left and the liberal center have begun to use the terminology and concepts of basic human rights, with particular emphasis on individual rights. The slogans: “Hitler is in each of us”, “criminals have no nationality”, “victims are equal in the face of suffering”, often used by the German left, help serve to show the direction of such reasoning.

This concept has been picked up by the Federation of Expellees and politicians associated with it, but although it does not deserve condemnation by itself, devoid of historical context and ignoring cause-effect relationships, it becomes a tool for the manipulation of history. Among such recently seen tools is the proper hierarchy of events. While general knowledge of the Holocaust in German society is quite common, and the sense of moral responsibility for the genocide against the Jews is indisputable, the problem of crimes against Slavic peoples does not exist in the consciousness of the average German.

 This is a result of education and presents an alibi that is quite comfortable for many Germans— that the number of Jewish victims justifies the sole focus only on the Holocaust; although the Roma and homosexuals (always in the same order) also appear among the victims of German concentration camps.

 It is worth emphasizing here that German knowledge on the subject of World War II crimes is quite poor, as evidenced by many studies conducted by various German academic centers. In 2012 the Forsa Institute conducted a study, the results of which were quite shocking. Even with the great preoccupation of the German state with Holocaust studies, it turned out that 21% of Germans aged 18-30 did not associate anything with the word Auschwitz.

Other studies show that even if Germans know the general figures associated with the Holocaust, they have no idea about the “technical” details of the final solution. Most cannot explain what happened in the extermination camps like Dachau, Treblinka, and thus do not know the role of the state in the annihilation and do not understand its industrial character. In the same study, most respondents showed a total lack of knowledge of the crimes committed in German-occupied countries; for instance, in Greece, Poland, and even the Soviet Union, along which the “mythical” eastern front ran.

The argument undermining the legitimacy of assigning responsibility for crimes motivated by a criminal ideology (e.g. Nazism, Communism) to an entire nation, was not only raised by Germans. “Not all Germans were Nazis and not all Nazis were Germans,” said the English MEP, Baroness Sara Ludford, who refused to sign a resolution commemorating the 60th anniversary of the liberation of Auschwitz, claiming that the camp was not built by the Germans but by the Nazis.

Conclusions

The historical politics of countries is conducted on different levels, but one of the most important ones is historical narrative. Presently, it is carried out with many modern tools: academic research (especially through funding), film, internet, press, books. Words place a central role in all of these instruments. George Orwell in 1984 wrote: “Who controls the past controls the future. Who controls the present controls the past.”

Although Orwell wrote about Stalinist totalitarianism and the manipulation of history, to a large degree these words remain valid. Historical politics is primarily politics, so the main measure of its efficiency is effectiveness. German historical politics are certainly among the best in the world: 70 years after the war was unleashed by the German Reich, supported to varying degrees by 90% of the population, Germany is one of the most sought after political and economic partners in the world. Moreover, in different rankings of sympathy, Germany usually occupies the leading positions, even in Poland —sympathy for Germany grows year by year.

Germany expertly uses soft power in foreign policy, and above all in historical politics. While in earlier times it was aimed at building a positive image of Germany, in recent years it has also addressed the change of the image and role of the Germans in the past. This tendency should cause concern and, if need be, an acute Polish reaction.

By analyzing the actions of different circles, governmental agencies, and the German press, we can see different tendencies applied to change the narrative about World War II and German crimes, although it would be saying too much to claim that this is a coherent, centrally coordinated policy. This does not however preclude its common purpose — the destigmatization of the German people.

 

source: WARSAW INSTITUTE Author: Joanna Lubecka, PhD